Idhiyaan
Effective Date: October 27, 2025
This Privacy Policy ("Policy") governs the collection, use, and protection of personal data provided by User(s) and members during their use of idhiyaan.org ("Web Site"), a membership community platform operated by Idhiyaan Handicrafts Private Limited, located at 26/2 International Market, Sevoke Road, Siliguri 734001, West Bengal, India. By accessing the Web Site, including browsing member profiles (e.g., idhiyaan.org/member_name) or contacting members via provided details (e.g., WhatsApp, Instagram), You consent to this Policy, compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act), IT Act, and IT Rules 2021.
Intermediary Disclaimer: Idhiyaan operates as a passive intermediary under Section 79 IT Act, hosting unverified member profiles without endorsing or verifying content. Idhiyaan is not liable for personal data in profiles or transactions arising from User-member interactions.
I. INFORMATION COLLECTION
Idhiyaan collects personal data (as defined under DPDP Act, 2023) provided by members for profiles and by User(s) during Web Site use, including:
Name, contact details (email, phone, address), and business information in member profiles (e.g., idhiyaan.org/member_name), unverified by Idhiyaan.
Communication data via WhatsApp, Instagram, or other platforms linked in profiles.
Usage data (e.g., IP addresses, browser types) via cookies or similar technologies.
Idhiyaan may verify contact details (e.g., mobile, email) to designate members as "Verified" for contact purposes only, not for business claims or credentials. User(s) interact with members at their own risk.
II. USE OF INFORMATION
Idhiyaan uses personal data to:
Host unverified member profiles for community connections.
Facilitate User-member interactions via provided contact details.
Share member data in public profiles, as authorized by members, per Rule 3(2) IT Rules 2021.
Verify contact details to prevent violations (Rule 3(1)(c)).
Contact User(s)/members via +919741690920 or na@idhiyaan.org regarding services, even if on a Do Not Call Registry, with consent per DPDP Act.
Improve Web Site functionality and comply with legal obligations (e.g., IT Act, DPDP Act).
III. SHARING OF INFORMATION
Idhiyaan may share personal data:
In public member profiles, as consented by members.
With service providers (e.g., hosting, analytics) under confidentiality agreements, per DPDP Act.
With authorities per court orders or Section 79(3)(b) IT Act.
In anonymized form for analytics.
Idhiyaan does not sell personal data without consent, per DPDP Act Section 5.
IV. DATA PROTECTION
Idhiyaan implements reasonable security measures per DPDP Act Section 8 and IT Rules 2021 to protect personal data. However, no system is fully secure, and Idhiyaan is not liable for breaches unless negligent under DPDP Act. Members are responsible for their profile content accuracy and security.
V. USER AND MEMBER RIGHTS (DPDP Act Compliance)
Under DPDP Act Sections 11-13, User(s) and members may:
Request access, correction, or erasure of personal data via na@idhiyaan.org.
Update profile information (unverified by Idhiyaan).
Withdraw consent for data processing, subject to legal retention obligations.
Nominate a representative for data rights (Section 14).
File complaints with the Grievance Officer or Data Protection Board of India.
Idhiyaan retains data only as required by law (e.g., IT Rules 2021, Rule 3(1)(i)).
VI. COOKIES AND TRACKING
Idhiyaan uses cookies with consent (DPDP Act Section 6). User(s) may manage preferences via browser settings, though this may affect functionality.
VII. THIRD-PARTY LINKS
Links to third-party platforms (e.g., WhatsApp, Instagram) in profiles are not controlled by Idhiyaan. Idhiyaan is not liable for their privacy practices or interactions thereon. Review third-party policies before use.
VIII. AMENDMENTS TO POLICY
Idhiyaan may update this Policy, with changes posted in English and Hindi. User(s)/members are notified annually per Rule 3(1)(c) IT Rules 2021. Continued use signifies consent.
IX. CONTACT AND GRIEVANCES
The Grievance Officer, Nikhil Agarwal, is contactable at 26/2 International Market, Sevoke Road, Siliguri 734001, West Bengal, India, or na@idhiyaan.org. Complaints are acknowledged within 24 hours and resolved within 15 days, per Rule 4 IT Rules 2021. Data-related grievances under DPDP Act may be escalated to the Data Protection Board of India.
X. GOVERNING LAW
This Policy is governed by Indian laws, with exclusive jurisdiction in the courts of Siliguri, West Bengal, India.
Effective Date: October 27, 2025
This Privacy Policy ("Policy") governs the collection, use, and protection of personal data provided by User(s) and members during their use of idhiyaan.org ("Web Site"), a membership community platform operated by Idhiyaan Handicrafts Private Limited, located at 26/2 International Market, Sevoke Road, Siliguri 734001, West Bengal, India. By accessing the Web Site, including browsing member profiles (e.g., idhiyaan.org/member_name) or contacting members via provided details (e.g., WhatsApp, Instagram), You consent to this Policy, compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act), IT Act, and IT Rules 2021.
Intermediary Disclaimer: Idhiyaan operates as a passive intermediary under Section 79 IT Act, hosting unverified member profiles without endorsing or verifying content. Idhiyaan is not liable for personal data in profiles or transactions arising from User-member interactions.
I. INFORMATION COLLECTION
Idhiyaan collects personal data (as defined under DPDP Act, 2023) provided by members for profiles and by User(s) during Web Site use, including:
Name, contact details (email, phone, address), and business information in member profiles (e.g., idhiyaan.org/member_name), unverified by Idhiyaan.
Communication data via WhatsApp, Instagram, or other platforms linked in profiles.
Usage data (e.g., IP addresses, browser types) via cookies or similar technologies.
Idhiyaan may verify contact details (e.g., mobile, email) to designate members as "Verified" for contact purposes only, not for business claims or credentials. User(s) interact with members at their own risk.
II. USE OF INFORMATION
Idhiyaan uses personal data to:
Host unverified member profiles for community connections.
Facilitate User-member interactions via provided contact details.
Share member data in public profiles, as authorized by members, per Rule 3(2) IT Rules 2021.
Verify contact details to prevent violations (Rule 3(1)(c)).
Contact User(s)/members via +919741690920 or na@idhiyaan.org regarding services, even if on a Do Not Call Registry, with consent per DPDP Act.
Improve Web Site functionality and comply with legal obligations (e.g., IT Act, DPDP Act).
III. SHARING OF INFORMATION
Idhiyaan may share personal data:
In public member profiles, as consented by members.
With service providers (e.g., hosting, analytics) under confidentiality agreements, per DPDP Act.
With authorities per court orders or Section 79(3)(b) IT Act.
In anonymized form for analytics.
Idhiyaan does not sell personal data without consent, per DPDP Act Section 5.
IV. DATA PROTECTION
Idhiyaan implements reasonable security measures per DPDP Act Section 8 and IT Rules 2021 to protect personal data. However, no system is fully secure, and Idhiyaan is not liable for breaches unless negligent under DPDP Act. Members are responsible for their profile content accuracy and security.
V. USER AND MEMBER RIGHTS (DPDP Act Compliance)
Under DPDP Act Sections 11-13, User(s) and members may:
Request access, correction, or erasure of personal data via na@idhiyaan.org.
Update profile information (unverified by Idhiyaan).
Withdraw consent for data processing, subject to legal retention obligations.
Nominate a representative for data rights (Section 14).
File complaints with the Grievance Officer or Data Protection Board of India.
Idhiyaan retains data only as required by law (e.g., IT Rules 2021, Rule 3(1)(i)).
VI. COOKIES AND TRACKING
Idhiyaan uses cookies with consent (DPDP Act Section 6). User(s) may manage preferences via browser settings, though this may affect functionality.
VII. THIRD-PARTY LINKS
Links to third-party platforms (e.g., WhatsApp, Instagram) in profiles are not controlled by Idhiyaan. Idhiyaan is not liable for their privacy practices or interactions thereon. Review third-party policies before use.
VIII. AMENDMENTS TO POLICY
Idhiyaan may update this Policy, with changes posted in English and Hindi. User(s)/members are notified annually per Rule 3(1)(c) IT Rules 2021. Continued use signifies consent.
IX. CONTACT AND GRIEVANCES
The Grievance Officer, Nikhil Agarwal, is contactable at 26/2 International Market, Sevoke Road, Siliguri 734001, West Bengal, India, or na@idhiyaan.org. Complaints are acknowledged within 24 hours and resolved within 15 days, per Rule 4 IT Rules 2021. Data-related grievances under DPDP Act may be escalated to the Data Protection Board of India.
X. GOVERNING LAW
This Policy is governed by Indian laws, with exclusive jurisdiction in the courts of Siliguri, West Bengal, India.